Contact Info

Marjut Rahkola
[email protected]

VIMMAstore

VIMMAstore address:

Telakkakatu 6 (rakennus 24)
00150 Helsinki
FINLAND

Opening hours:

Monday closed
Tuesday-Friday 10.00-18.00
Saturday 10.00-14.00
Sunday closed

Store telephone: +358 40 1497638

Payment methods

Payments with Visa, Visa Electron and MasterCard

Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider in cooperation with Finnish banks and credit institutions. In payments made with Visa, Visa Electron or MasterCard Paytrail Oyj will be shown as the recipient in the invoice and Paytrail Oyj will forward the payment to the merchant. Paytrail Oyj is an authorized Payment Institution.

Paytrail Oyj, business ID 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181830

Netbanks

Paytrail Oyj (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.

Klarna Checkout

By using Klarna Checkout you agree terms of Klarna AB (556737-0431, Sveavägen 46, 111 34 Stockholm). Terms can be found on checkout. If you have payment-related questions, we kindly ask you to contact Klarna customer service, 09-425 99 771 (Mon-Fri 8:00 – 18:00) or [email protected].

Products and prices

The prices of the products are shown in our online store. All the prices in web shop service are displayed in euros (EUR) which include 24%-VAT.

Vimma Company is not responsible for any additional charges (brokerage charges, duties or customs) on deliveries outside European Union countries.

Shipping

Your order will be handled in 1-4 business days after it has been completed in VIMMA online store.

Your order will be delivered by the national post service of Finland.

The average delivery time to Finland is 2-7 business days.
The average shipping time to the European Union is 4-14 business days.

If you would like to make an order outside the European Union countries, please contact us at [email protected] before completing your order.

Delivery costs

Delivery costs will be added to your order. The delivery costs are determined based on the packaged item’s size and weight, and are automatically updated according to the content of your shopping cart.

Applicable Law

These terms shall be governed by and construed in accordance with the laws of Finland.

Return policy

You can return or exchange items purchased at VIMMA online store. Please return your purchase to us in 14 days from the date of the delivery. This is stated in the terms of the Finnish consumer protection law. For customers in Finland: The item you want to return should be accompanied by a completed Returns Document (vaihto- ja palautuslomake) that came with your order. You can also download and print the document. For customers outside Finland, please contact [email protected].

The item you want to return must be in its original condition, complete with original packaging and tags. If these conditions above are met, the customer may return the item and will get a full refund or can exchange it. Returns that are damaged may not be accepted.

Customers are responsible for all return shipping charges. The shipping costs will be deducted from your refund.

If you have to return the goods, please send them to the following address:
VIMMACOMPANY Oy
Telakkakatu 6 (rakennus 24)
00150 Helsinki
FINLAND

For further information, please contact our customer service, [email protected], +358 40 1497638

Consumer complaints

Please use the consumer complaint form.

Business ID: FI25677149