INFO

VIMMA warehouse

Ilveskaari 11 01900 Nurmijärvi

For orders call: +358 44 984 79 86

(Mon-Thu 9-16, Fri 10-17)

NEWSLETTER

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GENERAL TERMS AND CONDITIONS

General

E-commerce products are sold by VIMMACOMPANY Oy Business ID 2567714-9. We sell products to adult individuals and companies worldwide. The prices of the products include VAT both domestically and within the EU. We reserve the right to change prices and postage.

Orders

Products are ordered online at www.vimmacompany.com

All orders will be confirmed by email indicating the price of the order, shipping costs and the products ordered. In order to receive an order confirmation, you must provide an email address when ordering.

Customer agrees to the terms of delivery applicable to each order.

PAYMENTS

Payments with Visa, Visa Electron or MasterCard

Paytrail Oyj (2122839-7) acts as a payment broker and payment service provider in cooperation with Finnish banks and credit institutions. Payments made with Visa, Visa Electron, or MasterCard will be displayed as a payee on the card invoice and forwarded to the merchant. Paytrail plc is licensed as a payment institution.

Paytrail Oyj, Business ID: 2122839-7 ,Innova 2 Lutakonaukio 7 40100 Jyväskylä tel: 0207 181830

Online banks

Paytrail plc (2122839-7) is a payment brokerage service for online banking, in cooperation with Finnish banks and credit institutions. For the user, the service works just like traditional online payment.

Klarna Checkout

By using the Klarna Checkout service you agree to the terms and conditions of Klarna AB (556737-0431, Sveavägen 46, 11134 Stockholm), which you will find at checkout. If you have any payment questions, please contact Klarna Customer Service directly on 09-425 99 771 (Mon-Fri 8: 00-18: 00) [email protected].

PRODUCTS AND PRODUCT PRICES

Product prices are given in connection with product presentations. Prices include VAT (24%). The tax item is shown in the shopping cart and order confirmation.

DELIVERY TIMES

Orders will be processed within 1-4 days of the order being received and delivered to the customer via Finland Post. We ship all products as a package for tracking purposes. The smallest products are delivered in a Small Package that is delivered directly to your mailbox.

International customers are responsible for their own taxes, customs duties and / or VAT. payments.

Finland: 2-3 days, other countries: 4-14 days

Campaigns, weekends and holidays can affect delivery times

DELIVERY FEES

Shipping costs will be added to the price of the order, which will be automatically updated according to the shipping address.

FINLAND

For domestic Finnish orders, shipping costs are € 4.90.

EU

For EU orders, shipping costs are € 9.90.

INTERNATIONAL

Shipping costs outside the EU are € 29.90.

LAW

This Agreement shall be governed by the laws of Finland.

RETURNS

According the Finnish Consumer Protection Act the consumer has the right to return and exchange policy of 14 days.
If the product is wanted to be changed, the unused and re-selling conditioned product should be returned to VIMMA and a new purchase of it should be placed from the online store.

From the returns will be charged the delivery costs (4,9e) and the handling costs 4,5e per shipment, that incurred as the result of the return. Processing fees will be deducted according to the payment method at the stage when the returned order is being processed. If the product received by the customer has been wrong or defective, separate return fee will not be charged.

Fabrics cut to size do not have right to return and exchange policy.

The returned products must be carefully packed in the original packaging, odorless and in flawless condition.

Failure to pick up the package is not enough to cancel the transaction. If the package has been failed to pick up and the Post Office will return it to the place of dispatch, 10e return fee will be charged.

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In case of reclamation, please contact [email protected]

OTHER

We reserve the right to change our terms of delivery. Prior to placing an order, the customer must read the applicable delivery terms.

Privacy policy and cookie information

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